Everyday shoulder bag
Taupe · Soft leather
$89 In stockUpshot
Published · Shopify App Store
The Shopify shopping agent
Turn shopper uncertainty into confident purchases.
Upshot recommends from your live catalog, answers shopper questions, builds the cart, and opens native Shopify checkout—all in one conversation.
Your entire catalog, with no extra fee as you add products.
Upshot Assistant Online on your store
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Plan a trip, event, or gift…
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Ask with text, voice, or a photo
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Upshot checks it against your real stock, prices, and policies
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The shopper acts without losing the conversation
Personal photo recommendations
Help shoppers find products that suit their style.
Shoppers can share a personal photo and describe what they’re looking for. Upshot uses that context to suggest relevant products from your catalog, then helps them refine their choices in the same conversation.
From personal inspiration to a relevant shortlist.
Give shoppers a more personal starting point, with recommendations they can explore, compare, and turn into a purchase.
Explore personal photo recommendationsUpshot Assistant Online on your store
Which accessories would work with this outfit?
A taupe bag would complement the neutral tones. For a little color, try this soft lavender scarf.
Selected for your outfit
Lightweight scarf
Lavender · Woven finish
$35 In stockPrefer a different color or budget? We can narrow it down together.
AI-generated imagery and example products, prices, and availability. Actual recommendations use your store’s catalog.
Capabilities
Help shoppers discover, decide, and buy with confidence.
Visual product search
Turn inspiration into a product shoppers can buyShoppers can attach a photo, find close matches in your catalog, and refine the results in the same conversation.
Answers that match your store
Recommend the right item, variant, and sizeUpshot checks live products, prices, stock, variants, promotions, policies, and your configured size guidance before answering.
Shop for a whole occasion
Grow the basket without making shopping feel harderA shopper can describe a trip, event, or several people they are buying for. Upshot separates the needs and keeps each shortlist organized.
Cart to checkout
Keep buying momentum in one conversationShoppers can add, update, or remove items conversationally, keep the storefront cart in sync, and open native Shopify checkout.
Order help & returns
Resolve routine requests before they become ticketsAuthenticated shoppers can check orders, view store credit, start returns, and use merchant-approved cancellation or refund flows. When your team is needed, configured email or WhatsApp handoffs carry conversation context, with a summary when available.
See what’s working
Understand recurring questions and purchase concernsTrack recommendations, cart activity, and shopper feedback. Generate on-demand Voice of Customer reports, review conversation summaries, and save follow-up notes for your team.
Instagram sales channelSell where interest starts. Answer with live store data. Carry buying intent into Shopify. Discuss Instagram integration
Turn Instagram questions into Shopify sales.
Connect your store’s Instagram account with Upshot so shoppers can ask where discovery already happens, get answers grounded in your live Shopify catalog, and continue toward purchase without starting over.
Help a shopper move from a post or Reel-inspired question to relevant products from your store.
Use current products, prices, stock, variants, and store guidance instead of a generic social reply.
Give the shopper a clear next step to review the product and continue through your Shopify buying flow.
I saw the lavender scarf in your post. Is it available with a neutral bag under $130?
Yes—these two are in stock and come to $124 together.
Live catalog checked
Lightweight scarfLavender · $35
Everyday shoulder bagTaupe · $89
Instagram question → matched productsContinue in Shopify
Illustrative conversation. Recommendations and availability come from the connected store.
Store knowledge
Teach Upshot your store.
Put your store’s expertise to work.
Add FAQ, sizing, and how-to URLs from your own website as knowledge sources. See which sources are trained, and remove them from use when they’re no longer relevant.
Answer once. Help the next shopper.
When Upshot can’t answer a question, it captures the knowledge gap for your review. Add the correct answer once so it can help with relevant questions in future conversations.
Explore store knowledgeWebsite sourceCare & sizing guide Trained
How should I care for the linen collection?
Upshot couldn’t find enough information to answer.
Merchant-provided answer
Wash cold on a gentle cycle and air dry. Check the garment label for item-specific instructions.
Available for relevant questionsExample answer only. Your team supplies the guidance for your store.
Agent coaching
Know what to improve next.
Upshot reviews your store’s activity and surfaces practical recommendations to improve how the agent is configured. See the signals behind each suggestion and where to make the change.
Turn recurring friction into a clear next step.
Spot support handoffs without a configured channel, refund requests above your chosen limit, and searches that return no results. Review recommendations in your Shopify dashboard, act where it makes sense, or dismiss them.
You stay in control. Coaching recommends changes; it doesn’t apply them for you.
Explore Agent coachingGive escalated shoppers a way to reach you.
Signal: Shoppers requested help, but no support channel was configured.
Next step: Configure your support channel in the theme editor.
Review searches that came back empty.
Signal: Repeated product searches returned no results.
Next step: Review the search terms and your catalog to understand the gap.
Recommendations reflect your store’s activity and configuration. Review or dismiss them in your dashboard.
Security & privacy
Protect shopper data while helping them buy.
Upshot is designed to help merchants serve shoppers while keeping data access deliberate, limited, and accountable.
Built with Shopify’s mandatory privacy webhooks
Upshot handles Shopify’s required customer data request, customer deletion, and shop deletion events.
Supports customer data access and deletion requests
Privacy requests follow defined workflows so customer information can be located, exported, or removed.
Designed around data minimization and merchant-controlled access
Access is scoped to the store and the information required for the shopper journey, with merchant rules governing actions.
Designed to support merchants’ GDPR obligations
Privacy controls are built to help merchants respond to data rights and operate with clearer control over customer information.
Published on the Shopify App Store
Upshot’s current status is Published and the app is publicly available to Shopify merchants. Shopify publication reference: 135747.
Give shoppers a clearer path to purchase.
Install Upshot and begin with a one-time seven-day evaluation, or request a guided demo with our team.
About EarnlyAI · Already using Upshot? Contact support